When running the Checklic license utility, I get the following error messages:
GetAuthorization Error -4: AUTHORIZATION NOT PRESENT
GetAuthorization Error -1: INITIALIZATION FAILURE
You may see this error after a new installation of the LonMaker Integration Tool or an LNS application. If you see this error, try to create and open a network database. This may resolve the error.
If you still get a license error when opening a network database, the license is corrupted. The only way to recover from this error is to replace your LonMaker or LNS Device Credits. Run the LonMaker license wizard if you are fixing a LonMaker credit problem, or the Echelon LNS Server license wizard if you are using another LNS based tool or application.
To start the LonMaker license wizard, click the Add Credits button after you get an error message while trying to open the network.
To start the LNS license wizard, click Start > Programs > Echelon LNS Utilities > LNS Server License Wizard. This wizard is not the same as the LNS License Transfer Wizard.
Use the Copy To ClipBoard button, and paste the credit order form into your email. Fill in your contact information and select the box in the "Replacement" section in the form. Then send your request to edge.support@enocean.com for replacement credits. Only request the number of credits that you have not yet used, as follows:
(number of replacement credits)
= (number of purchased credits) - (number of credits used)
For example, when you purchased the LonMaker Professional Edition, it came with 64 device credits. If you commissioned 5 devices and have not since purchased any additional credits, the number of replacement credits is 64 - 5, or 59.